Effective, Targeted Interactions
Identify specific groups of members on the gym floor in real-time and engage in quality conversations to build relationships and drive additional spend.
Interact is where it all began for TRP, starting life as a university project for a health and fitness fanatic student it has come a long way; revolutionising how operators manage, measure and engage in face-to-face interactions with their members.
Bring structure and accountability to gym floor interactions. Objectively measure effectiveness on an individual employee basis. Identify and reward your customer experience rock stars and support the strugglers to raise the bar.
Promote Additional Spend
Build a sales strategy around tailored conversations with target member groups on the gym floor. Upsell specific additional services based on customer behaviour, activities and demographics to increase sales efficiency and effectiveness.
Identify High-Risk Members
Utilise our exclusive risk of dropout algorithm to highlight members at risk of cancellation and seize the opportunity to re-engage them in your club community.