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1-677-124-44227

184 MAIN COLLINS STREET WEST VICTORIA 8007

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Author: Team TRP

Does What Motivates a Member and Their Perceived Progress Towards That Goal Affect Their Net Promoter Score® (NPS®)?

This whitepaper answers the following questions: What motivates members and how much progress do they perceive they are making towards their goals? Do members feel they are making the progress towards their goals they expected they would? Does making progress towards a goal increase member loyalty, as measured by NPS®?...