Create Memorable Experiences for Your Members by Delivering EPIC Moments
What makes a memorable experience and how can they be created in a health and fitness club...
Engaging with Your Members on Instagram
Full-service creative marketing & advertising agency Bigwave media's Social Media Manager, Sam Ratcliffe shares his 8 top tips for effectively engaging with your members via Instagram....
RESEARCH LAUNCH WEBINAR RECORDING – Does What Motivates a Member and Their Progress Towards That Goal Affect Their Net Promoter Score® (NPS®)?
Dr Melvyn Hillsdon takes you through the latest findings from his ongoing research partnership with TRP and the CEA - showing you how members' goals and their progress towards them affect loyalty as measured by Net Promoter Score® (NPS®)....
Does What Motivates a Member and Their Perceived Progress Towards That Goal Affect Their Net Promoter Score® (NPS®)?
This whitepaper answers the following questions: What motivates members and how much progress do they perceive they are making towards their goals? Do members feel they are making the progress towards their goals they expected they would? Does making progress towards a goal increase member loyalty, as measured by NPS®?...