RESEARCH LAUNCH WEBINAR RECORDING – How Do The Activities Members Usually Take Part In and How Often They Attend Affect Loyalty?
Dr Melvyn Hillsdon takes you through the latest findings from his ongoing research partnership with TRP and the CEA - showing you the relationship between members' usual reasons for attendance, level of attendance and loyalty (as measured by Net Promoter Score®)....
June 13, 2018
The Business Case for Love (Part 2) – The Love Grid
Following our attendance at Marc Cox's 'Business Case for Love' employee and customer experience event at the start of April 2018, we share with you the first of two frameworks Marc shared with us that day....
June 1, 2018
SIBEC North America
NETWORKING
When: Monday 24th September - Thursday 27th September 2018
Where: Omni La Costa Resort & Spa, Carlsbad, California, USA...
May 5, 2018
Press Release – TRP Name First 5 Industry Leading Operators to Take Up Positions of Honorary Vice-Presidents, As Customer Engagement Academy (CEA) Board Starts to Take Shape
The Customer Engagement Academy (CEA) reveals the first 5 individuals appointed as Honorary Vice-Presidents on its board...
May 2, 2018