ActiveNewham Have Stopped Accepting Cash Payments at Their Leisure Centres
Informed by customer feedback collected through Insight, activeNewham have made significant investments to replace traditional cash based reception desks with user-friendly kiosks, contactless payment technology and members of staff acting as club concierges...
Social Media – Leveraging Local Businesses to Access New Audiences
A lot has been written in the press recently about health, fitness and the food we eat and which is more important to our overall well-being and health. Whilst some see this as an attack on the industry, at TRP we feel this is an opportunity to embrace the news and start to offer more advice about what members intake into their bodies....
Leveraging Member Feedback to Promote Your Club
Utilise member feedback to create brand advocates and social media buzz....
5 Tips to Ensure You Get the Most Value Out of Your Next Industry Event
With our Big September Event fast approaching, discover TRP Retention Coach Craig McIntyre's top tips for getting the most out of industry events, trade shows and conferences....