Love Activity, Hate Exercise? – How Do You Position Your Facility?
Could repositioning your facility from a place of exercise to a hub of fun, social activity help engage the unengaged, get the inactive active and improve the health of the nation?...
July 26, 2018
INFOGRAPHIC – How Do The Activities Members Take Part In and How Often They Visit Affect Loyalty?
We have taken the latest CEA research report from our partnership with Dr Melvyn Hillsdon and condensed the key findings into this handy little infographic for your reference....
July 18, 2018
Press Release – Customer Engagement Academy (CEA) Adds 4 More Industry Leaders to Its Board as Honorary Vice Presidents
4 more Honorary Vice-Presidents appointed to Customer Engagement Academy (CEA) board....
July 16, 2018
Key Research Findings and Webinar Video – Group Exercisers Who Attend Just Once Per Week 20% More Likely to be Loyal Members Than Gym-Only Users Visiting 3 Times
The key takeaways from the latest research into member activities in-club and their impact on loyalty from Dr Melvyn Hillsdon and the Customer Engagement Academy....
June 28, 2018