Automated Email and SMS
Save time by automating your digital communications, and deliver engaging content to the right members at the right time with rule-based triggers to delight, inspire and motivate.
Our research has consistently shown the power of communication in a long and fruitful customer relationship. Utilise digital communications to extend your club community outside of your four walls without increasing your staff’s already busy workload, so that they can continue to concentrate on engaging with members when they visit your facility.
Save Time
Set up your member journeys once and our intelligent, rule-triggered automated system will send your email and SMS messages for you, to the right members at the right time. Giving your staff more time on the gym floor to look after members.
Increase Reach
Extend your club community outside your four walls and continue the conversation wherever your members are, on mobile and PC. Keep your club front of mind to encourage visits, which are shown to improve retention.
Promote Additional Spend
Deliver tailored offers to your customers based on behaviours and characteristics to maximise sales effectiveness.
“We have had lots of great feedback from our members about the tailored emails Digital allows us to automatically deliver, it has really helped re-engage people and get them back into the club and group exercise studios.”
Stu Gealy, Manager – Empire Gym & Studios (Nuneaton & Bedworth Leisure Trust)