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Does What Motivates a Member and Their Recent Progress Towards That Goal Affect Their Net Promoter Score® (NPS®)?

This whitepaper answers the following questions:

What motivates members and how much progress do they perceive they are making towards their goals?

Do members feel they are making the progress towards their goals they expected they would?

Does making progress towards a goal increase member loyalty, as measured by NPS®?

Does What Motivates a Member and Their Recent Progress Towards That Goal Affect Their Net Promoter Score® (NPS®) Report Cover Image


 

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