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Join TRP Retention Coach, Debbie Beesley as she utilises more than 25 years of health and fitness club management experience to share with you the 4 steps to building a digital customer experience to keep your members fully engaged with your club.

In this session Debbie will show you how TRP’s fully integrated customer experience management system enables you to:

1. Truly understand your customers and the experience they want from their membership
2. Develop a flow of regular automated communication using multiple contact points across digital media platforms
3. Intelligently target members with offers based on their specific characteristics and behaviours within your club
4. Manage, review and refine your digital strategy to improve effectiveness

PRESENTER

Debbie Beesley, Retention Coach

Your Registration is Complete!

When: Tuesday 20th June 2017

Where: Online

Duration: 3:30 – 4.00pm (BST) / 10:30 – 11.00am (EDT)

Cost: FREE!