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Your Whitepaper is Now Available For Download

How Do The Activities Members Usually Take Part In and How Often They Attend Affect Loyalty Cover Image

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INFOGRAPHIC – Does What Motivates a Member and Their Recent Progress Towards That Goal Affect Their Net Promoter Score® (NPS®)?

This infographic presents the key findings from our latest Customer Engagement Academy (CEA) research report from our partnership with esteemed academic, Dr Melvyn Hillsdon.

July 30, 2019

Employee NPS (eNPS) – What Is It and Why Do You Need to Be Using It?

Learn about Employee NPS® (eNPS) and why it is important that you are actively using it in your business

July 3, 2019

Create Memorable Experiences for Your Members by Delivering EPIC Moments

What makes a memorable experience and how can they be created in a health and fitness club

April 30, 2019