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How Do The Activities Members Usually Take Part In and How Often They Attend Affect Loyalty Cover Image

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Engaging with Your Members on Instagram

Full-service creative marketing & advertising agency Bigwave media's Social Media Manager, Sam Ratcliffe shares his 8 top tips for effectively engaging with your members via Instagram.

March 28, 2019

Press Release – Take Part in the 2019 Member Engagement in the Global Health and Fitness Industry Survey!

The 2019 Customer Engagement Academy (CEA) Member Engagement in the Global Health and Fitness Industry Survey is now open

March 6, 2019

Sealing the Leaky Bucket – 8 Research-Based Tips for Retaining New Members

With things starting to calm down again after the new year rush, the focus on filling your ‘bucket’ with new members should have returned to minimising ‘leaks’.

February 26, 2019